At Facebook, there was a cultural resistance to process, to the point where the pattern around introducing process typically went “new process is reluctantly introduced only right before the point where things tip into chaos.” Push this point as far as humanly possible, and then some, because what you receive in return is high organizational speed. If your organization has less process than another one of equivalent size, you will innovate and execute faster, taking ideas from conception to market more rapidly. Managers may need to psychologically contend with more chaos than they are comfortable with, but there is a huge difference between chaos that makes one uncomfortable and chaos that actually threatens the business. Stepping as close to the latter as possible confers one of the greatest advantages in the technology business: execution speed.
Yishan Wong: Engineering Management - Process (via Justin Singer)
(via buzz)